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Conversations
How we think about referral operations, in our own words.
Conversations with operators running $5M+ home health agencies. Real numbers, real gaps, real fixes.
Podcast appearances, video interviews, and longer-form conversations about what actually moves admission rate inside a home health agency: the patterns we see, the work behind the numbers, and what most dashboards quietly miss.
- 4
- episodes
- 104
- minutes of conversation
- 12K+
- transcript words indexed
with Mariam Treystman
Sales fundamentals most home health agencies skip.
Advice for smaller agencies that want to grow into the $5M+ range: run a real sales process (schedule appointments, show up, always close with an ask), respond to CarePort/Allscripts in under five minutes, and treat post-referral customer service as the compounding growth engine most agencies ignore.
July 16, 2026
with Mariam Treystman
Helping the agencies that care to care for more patients.
Who HHA Pros is built for - and who we're not. Clinician-led, patient-first agencies in the 200–300 census range, and why we walk away from engagements where intake is treated as low-level admin.
July 9, 2026
with Mariam Treystman
Why your admission rate problem isn't a competition problem.
What it looks like to find the same hidden gap inside three different agencies - and why upstream visibility, not downstream reporting, is the work that actually moves census.
June 25, 2026
with Mariam Treystman
We thought our admission rate was 75%. It was 58%.
What happens when you actually measure what gets in the door - and what doesn't. The 17-point gap between the dashboard and reality, and where it was hiding.
June 18, 2026